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Help (Rev. 12/28/2010)                                            

Welcome to our help page.  Here you will find some frequently asked questions and answers.  

What is enetRecruiter?

enetRecruiter was established to effectively connect the supply and demand of human capital in the high-tech industries.  enetRecruiter's website serves as a platform bringing together employers, recruiters, subject matter experts and job seekers.     

How do I apply to a job posted on enetRecruiter?

To apply for any job you see posted on our site please first register for a 'Candidate' account.  Then submit your resume to the job poster online.

How do I register as a member?

You can become a member by registering an account.  Be sure to select a member type before starting the registration process.

Employers - Our employer membership is only available to U.S. based companies and their international locations (companies must have a valid U.S. Federal Tax ID or EIN).  Please contact us before registering by sending your email to employer@enetrecruiter.com. Currently only invited employers may register with us. 

Recruiters - Our recruiter membership is for U.S. and international recruiting agencies, search firms, and professional independent recruiters or consultants.  Corporate recruiters or contract recruiters working for a direct hire employer should register as an Employer.

Advisors - Our advisor membership is open to both U.S. and international users.  Advisory membership is open to professionals with the appropriate qualifications and/or credentials.  Currently we are adding invited advisors only.

Candidates - Membership is open to U.S. and international individuals.

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Is enetRecruiter membership free?

Yes, membership is free.

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What equipment do I need in order to use or access enetRecruiter's site?

Our site is accessible 24/7 and we recommend using a fast internet connection such as a DSL.  To participate in our chat services you will need to have the latest Skype software installed on your computer.  Skype is an internet voice, text chat, and telephony technology company.  If you do not currently use Skype you may download their FREE software here or go to http://www.skype.com/download/skype/windows/.  It takes only a minute to download and it's very easy to use. 

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What's the difference between my username and my first and last name?

When you register with enetRecruiter, you will be asked to provide both a username and your full name (first and last name).  Your username is a nick name or screen name you can make up.  Your username is unique and will be used as a screen name to identify you on our website.  Once established your username cannot be changed.  You will need your username when logging in to our website.  Your full name (first and last name) is obtained for our records keeping purposes thus is private and confidential, not disclosed to the public.  Please be sure to keep all your enetRecruiter account information secure and in a place where you can always find it.

Example:

Username: swilson2005 (Username is case sensitive)
Full Name (First Last): Sandy Wilson
Password: XYZ92815 (Password is case sensitive)

Both the username and password must be between 6 to 12 characters in length.  Any combination of numeric and alphanumeric characters are acceptable.

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What if I forgot my password?

Don't panic if you forget your password.  Just click on the 'forgot password' link in the Member Sign in box and provide us your username and the email address you registered with this account. We will send an email containing your password to the email address on file.  If you forget everything that may help us to identify you to your account then you will need to re-register for a new account or send an email to support@enetrecruiter.com .  We will respond to you as soon as possible.

Can I change my password and username after login?

You may not change your username once your account is established.  But you may change your password at anytime simply by going to your 'My Account' page after login.  We recommend that you change your password frequently and keep it in a safe place.

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I can't login with my correct username and password, what should I do?

Our system recognizes capital and lower case letters in your password. Make sure that you enter the password with appropriate capital and lowercase letters. Both your username and password are case sensitive and must have a minimum of 6 to a maximum of 12 characters in length.  If it still does not work then try to obtain a new password by clicking on the 'forgot password?' link in the Sign in box to get a new password.  Provide us your username and the email address you used to register for your account.  Your username and email address must match what we have on file in order for us to send an email containing your password to the email address we have on file.  If you forget everything that may help us to identify you to your account then you may either set up a new account or send an email to support@enetrecruiter.com .  We will respond to you as soon as possible.

What is the maximum image or photo size I can upload?

Image file size must not exceed 50KB.

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How can I make changes to my account profile?

To change your account profile information first login and then go to your 'My Account' page.  You can edit or change anything in your account profile page except your username.  Once you make a change in your account profile, the old information is replaced and cannot be recovered.

Can I share my resume profile with others who are not registered users of enetRecruiter?

No.  You may only share your profile or resume with a registered member of our site.  Non-members will not be able to view your files.  Only you and recruiter members may view your posted resume or profile.

How do I provide feedback to enetRecruiter staff regarding what I like and don't like about the website or services?

We want to hear from you!  Please send your email to feedback@enetrecruiter.com.  We will read all feedbacks but may respond only to selective ones.

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